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Complexity Level - Beginner

This is a beginner topic. Little to no advanced knowledge is required.

Permission Level


This document shows unit administrators or web committee folks what needs to be done in order to give users accounts to access their website, and instructions on setting up their personnel pages.

Table of Contents

Create a new personnel page

It's ideal for the unit administrators to create a personnel page first. That way, when a member of the web team creates the person's account they can immediately link the account to the person's personnel page so they can log in and make the desired changes to their personnel page.

Step 1: Create new Personnel page

First click on 'Content.'

Then 'Add content'

Then click on 'Personnel'.

You should get to this page:

Step 2: Fill in relevant information

The minimum this page needs to have is Full Name, First Name, and Last Name. Everything else can be filled by who will be the owner of this personnel page.

Step3: Save!

Scroll down to the bottom of the page and click the save button.

And that's it! Personnel page created.

Requesting the new user account

In order to create a new account for an user, you will need to submit a helpdesk ticket. If you have several users you'd like to make accounts for, you can submit a single ticket and include all of the necessary MyIDs. 

Submit a ticket to the Franklin OIT Helpdesk via

After this ticket is submitted, someone from the web team will create this user page, and then link the user account with the page. Then, the unit administrator who submitted the ticket can email the corresponding users with instructions on how to edit their personnel pages. Instructions on how to edit personnel pages.


To manage any part of your web site, you will have to be logged into the Drupal CMS.

If you need help logging in, please review this login help document. 

Contact the Franklin OIT Help Desk

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Monday - Friday

8:00 a.m. - 5:00 p.m.

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