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Frequently asked questions

Please follow this document for information pertaining to navigating to the Ad-Astra scheduling system, finding a particular room schedule, printing a room schedule, and saving a schedule to a PDF

Reference: Ad-Astra Classroom Schedules

Special COVID-19 Guidelines and Tips

These documents are intended to serve as a quick reference guide for Franklin College faculty and staff who need to work and teach remotely while ensuring business continuity.

We recognize these are challenging and unprecedented circumstances. The Franklin OIT Helpdesk is operational and ready to help you!

Franklin College employees needing IT assistance are encouraged to submit a ticket to the Franklin OIT Helpdesk.


Contact the Franklin OIT Help Desk

Hours of Operation

Monday - Friday

8:00 a.m. - 5:00 p.m.

Website Information



Service Offerings

Systems Status Information

Franklin OIT Status

UGA/EITS Systems Status Pages

USG Systems Status Page