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Overview

In an effort to reduce the risk of infection by spyware, computer viruses, or other malware, and to increase the reliability and availability of the computers and software used by our faculty, staff, and students, Franklin OIT provides user-level computer access and handles computer administration tasks for our clients.

Administrative accounts are special accounts that exist for the purpose of computer administration tasks such as installation, configuration, and maintenance. Depending on the operating system, this special account may be called "administrator" or "root."  The ability to conduct computer administration activities is restricted because these activities can adversely affect the performance, security, and usability of computer resources. Conducting day to day operations such as using software or creating files with user-level access is considered best practice. Many faculty and staff can conduct all their activities with user-level access.